Be a part of a team creating thoughtfully designed packaging solutions.
Zenpack | San Jose, CA | On-site | Full-time About Zenpack: We operate with in-house strategists, structural engineers, graphic designers, and project managers across the US, Taiwan, and China, delivering premium packaging from concept to manufacturing to fulfillment. We’re in a strong growth phase and looking for a proven business development professional to help convert a growing pipeline of inbound opportunities into long-term client partnerships. The Opportunity Zenpack’s marketing engine, referral network, and SDR team generate and qualify a consistent pipeline of inbound leads. You spend your time doing what great salespeople actually do: building relationships, understanding client needs, and closing deals. What You’ll Do Develop Strategic Partnerships Execute & Collaborate Who You Are You’ll thrive here if you: Compensation & Benefits Why This Role, Why Now To apply: Submit your resume and a brief note on a B2B deal you’re most proud of closing and why. Zenpack | San Jose, CA | On-site | Full-time About Zenpack: We operate with in-house strategists, structural engineers, graphic designers, and project managers across the US, Taiwan, and China, delivering premium packaging from concept to manufacturing to fulfillment. The Opportunity As an Account Manager, you’ll be the primary point of contact for clients after the sale. You’ll manage projects through production, coordinate across our US, Taiwan, and China teams, and make sure every order is delivered on time, on spec, and to standard. You’re the person clients trust to keep things moving and to solve problems before they become issues. This is a role for someone who is organized, communicative, and genuinely enjoys managing complexity across different cultures and time zones. What You’ll Do Who You Are Compensation & Benefits To apply: Submit your resume and a brief note describing how you’ve managed a complex client project from kickoff to delivery. Job Title: Procurement Specialist (Mid-Level) About Zenpack: Role Overview: This role supports a wide mix of packaging formats including rigid boxes, folding cartons, labels, bottles, PR kits, and multi-component packaging systems—often with tight timelines and high visibility. Strong communications skills to collaborate effectively, confidence in speaking to production processes, and experience in managing multiple workflows will be necessary. Professional fluency in both Mandarin Chinese and English is strongly preferred to effectively communicate with the team members based in China. Key Responsibilities: Packaging Printing & Production Process Expertise Sourcing Project Execution Oversight & Maintenance of Packaging Reference Digital Library Qualifications & Experience: Preferred Qualifications: Tools & Technical Skills Advanced in: Qualities for Success: Why Join Zenpack: We’re always interested in meeting talented people. If you don’t see an open role that fits your experience, you’re welcome to share your resume for future consideration at hr@zenpack.us.
Careers
Join Our Team
Zenpack is an award-winning custom packaging company with over a decade of design and production excellence. Our work has been recognized by the iF Design Award, Pentawards, The Dieline, and other leading industry competitions, with wins spanning six consecutive years.
This is not a cold-calling role.
You’ll be joining a team with real creative credibility, an internationally recognized portfolio, and an established operational infrastructure. Your job is to translate that into revenue.
Close & Grow
• Own qualified opportunities from first meeting through proposal, negotiation, and close.
• Lead consultative conversations to understand client goals, packaging needs, and decision processes.
• Build trusted relationships with procurement, marketing, product, and executive stakeholders.
• Identify and develop expansion opportunities within new and existing accounts.
• Manage complex B2B opportunities with multiple stakeholders and longer sales cycles.
• Lead presentations, solution development sessions, and commercial negotiations.
• Translate client goals into clear packaging and production solutions backed by Zenpack’s capabilities.
• Partner with design, production, and pricing teams to develop accurate proposals.
• Maintain clean CRM records (HubSpot) including pipeline status, forecasts, and next steps.
• Ensure smooth handoff to account management once projects move into production.
• 5-10 years of B2B sales or business development experience with a track record of closing.
• Comfortable owning complex deals with multiple stakeholders and 30-90 day sales cycles.
• Background in packaging, print, manufacturing, branding, or creative services strongly preferred.
• Strong presenter and negotiator who can engage both marketing and procurement stakeholders.
• Experience with enterprise or high-growth consumer brands is a plus.
• Mandarin Chinese is a plus.
• HubSpot (or equivalent CRM) proficiency.
• Based in the San Jose Bay Area; able to work from our San Jose office.
• Build trust quickly and maintain relationships long-term.
• Understand margins, not just revenue.
• Keep your pipeline clean and your follow-ups consistent.
• Take ownership without needing to be managed.
• Are genuinely curious about how products are made and how packaging creates brand value.
Proficiency in:
• Competitive base salary with a structured ramp during onboarding.
• Uncapped commission on every deal you close, including production, design, and high-margin bonuses.
• No earnings cap. Your income grows with your pipeline.
• We’ll walk through the full structure during the interview. Top performers on our team earn well above market rate.
• Health, dental, and vision.
• 401(k)
• Direct access to leadership and meaningful input on company direction.
Zenpack has award-winning creative work, operational scale across three countries, and a pipeline of inbound opportunities that exceeds our current BD capacity. We’re looking for someone who can step in, build trust fast, and help us turn that pipeline into lasting client relationships.
Zenpack is an award-winning custom packaging company with over a decade of design and production excellence. Our work has been recognized by the iF Design Award, Pentawards, The Dieline, and other leading industry competitions, with wins spanning six consecutive years.
At Zenpack, closing a deal is just the beginning. Once a client is on board, the real work starts. That’s where you come in.
• Own client relationships from contract through delivery, acting as the main point of contact throughout the project lifecycle.
• Coordinate between US clients and production and design teams in China and Taiwan.
• Manage timelines, track order status, and proactively communicate updates to clients.
• Review specs, samples, and production details to ensure quality and accuracy before delivery.
• Handle revisions, issue resolution, and change orders efficiently and professionally.
• Maintain accurate records in HubSpot, including project status, communications, and follow-ups.
• Identify opportunities to expand relationships within existing accounts and flag them to the sales team.
• Partner with business development to ensure smooth client onboarding after handoff.
• 3-6 years of account management, project coordination, or client success experience in a B2B environment.
• Background in packaging, print, manufacturing, or a related industry is strongly preferred.
• Bilingual in English and Mandarin Chinese is required — you will communicate directly with production and design teams based in China and Taiwan on a regular basis.
• Detail-oriented and organized; you can manage multiple projects simultaneously without things falling through the cracks.
• Strong communicator who can translate client needs into clear internal briefs and vice versa.
• Comfortable working across time zones and cultures.
• HubSpot (or equivalent CRM) proficiency.
• Based in the San Jose Bay Area; able to work from our San Jose office.
• Competitive base salary commensurate with experience.
• Health, dental, and vision.
• 401(k)
• Collaborative, cross-cultural team environment.
• Direct access to leadership and real ownership of client relationships.
Location: San Jose, CA
Bilingual (Mandarin Chinese / English) Strongly Preferred
Zenpack is a fully integrated premium packaging design and production studio focused on delivering innovative, sustainable packaging solutions to Clients across all types of industries. Our procurement team members are critical in ensuring feasibility of packaging project through quoting and knowledge of production processes and by informing Business Development and Project Management teams through the life cycle of projects.
The Procurement Specialist is a mid-level role that will heavily collaborate internally with the Project Management and Business Development teams while supporting on Client pitches and meetings by serving as a source of production knowledge. This role will be responsible for the intake of complex packaging design and production programs including assessing feasibility, quoting for proposals, sourcing OTS packaging, and internal handoff for mass production.
Quote Creation & Management
• Coordinate quotes and ensuring alignment with Client RFPs and briefings.
• Fast turn-around on estimates for specifications that are still under development.
• Effectively relay information for production quotes and ability to anticipate client questions or decisions relating to quoted items.
• Ongoing prompt communications between teams during proposal process.
• Ensure smooth transitions from proposal process to production kick offs/hand-offs.
• Serve as the resident expert on printing and production processes.
• Attend client pitches to confidently speak to production questions and make recommendations based on understanding of client projects.
• Up-to-date on different technologies and approaches in order to suggest options when appropriate.
• Own and manage sourcing off-the-shelf options for sourcing scopes.
• Engage with team members in China to help identify appropriate turn-key solutions.
• Provide direction based on project inputs and ability to speak to team questions on behalf of the client.
• Build, manage, and maintain a digital packaging production library of reference images used for pitches and education.
• Serve as reference library custodian organizing and structuring library that is intuitive for team members to use as a tool.
• 3–6+ years of experience with procurement, packaging production, manufacturing operations, or supply chain (packaging-heavy experience preferred).
• Proven ability to manage multiple concurrent requests involving cross-functional internal teams.
• Excellent organizational skills, attention to detail, and accountability in fast-paced environments and timelines.
• Strong working knowledge of packaging production workflows and packaging forms & materials.
• Professional fluency in Mandarin Chinese and English (written and verbal).
• Expertise with print processes (offset, digital, flexo concepts), finishing techniques, and common production risks.
• Experience with multi-component packaging systems such as PR kits, inserts, trays, and mixed-material assemblies.
• Experience working with overseas manufacturing teams.
Proficiency in:
• Microsoft Office (PowerPoint, Word)
• Microsoft Teams
• Microsoft SharePoint
• Teambition (or similar project management tools)
• Microsoft Excel (for tracking timelines and quotes)
• Strong initiative and proactiveness.
• Confident and organized for the team to rely on.
• Conveys information through prompt and precise communication.
• Receptive to feedback and self-aware in a collaborative environment.
• Takes initiative, remains flexible, and embodies a team-player mindset.
• Work at the intersection of design, sustainability, and production innovation for an award-winning company.
• Collaborate with cross-functional experts in a team-oriented environment.
• Shape your career path and drive meaningful impact in a rapidly growing organization.
• Help shape meaningful packaging experiences for leading brands.